Today I thought I'd update my iPhone to 1.1.3 firmware. Here's the
hell I encountered.
- Run iTunes, try to update firmware and am told I need to update iTunes.
- Update iTunes. Wait 15 minutes for downloads, accept the Klingon
license agreement. Ignore the demand to reboot.
- iTunes works, but
decides to "update my library" which for some reason involves
uploading many megabytes of data to something on the Internet.
- Try to update iPhone. Get "error 1602".
- Research online, get no conclusive results. Try rebooting to see
if it fixes it.
- Start iTunes after reboot. Get error "iTunes cannot run because
it has detected a problem with your audio configuration".
- Research online, uninstall Quicktime and iTunes entirely
- Wait 20 minutes for downloads and installs. Miraculously, no
reboot required! Also no way to prevent Quicktime from stealing the
.mov file association.
- iTunes works! iPhone update starts! Hooray!
- 5 minutes later, iPhone update continues. Realize the progress bar
has no measured finish time; just a little blue light scanning
- Update finally finishes, iPhone reboots, iTunes recognizes it
- Unplug phone in a hurry because I'm 10 minutes late. Phone seems to work.
- Phone crashes when I'm in my car. Reboot the phone and find it's
no longer activated with the cell provider and is now useless.
I spent 90 minutes downloading updates, rebooting,
reinstalling. And in the end what did I get? A broken iPhone. Wasn't
Apple the computer for the rest of us?
(Yes, the phone is working again; plugging it into iTunes and waiting
a few minutes seems to have now fixed it.)