Twitter has been in the middle of
a shitstorm for awhile now, users and the media upset about abuse,
trolls, propaganda, etc. They’re now working on a
short timeline to curb
abuse. It’s not going very well. Yesterday Twitter verified
Jason
Kessler, the organizer of the Nazi rally
in August. The rally that ended up with Heather Heyer being
murdered. Kessler gloated
about her death on Twitter.
Yes, Twitter endorsed
an actual Nazi.
Make no mistake; when Twitter puts
the blue check on an account they are endorsing it. They
are endorsing that person’s identity is verified. They
are endorsing that the person is newsworthy. They now
acknowledge the endorsement.
Verified users aren’t just
endorsed, they are enabled. My understanding is verified users get
extra tools when they use the site. They get a priority user support
experience. And it appears that verified users get ranked higher when
Twitter decides which tweets to show, particularly replies to public
tweets. So Twitter hasn’t just endorsed an actual Nazi, they’ve gone
out of their way to enable his speech too.
I want nothing to do
with a company like that. I rage quit this week. I’ll probably end up
back at some point because I’ll miss it too much, but right now I’m
furious.
I’m generally a strong free speech advocate. Twitter was
founded on principles of strong free speech. But when we worked on it in
the early days we neglected to consider how powerful a free speech tool
is in the hands of monstrous people. Demagogues use Twitter incredibly
effectively. Propaganda and lies spread faster than truth. Abusers hound
their victims into silence. Free speech only works if there are curbs
on its abuse. Twitter has failed to do that.
Update: Twitter has
updated its policies
and removed the verification from at least two high visibility Nazi accounts.