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Nelson Minar
Blog licensed under a Creative Commons License
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I bought a
new
cell phone and upgraded my AT&T contract. I've liked
their service and the deal was good, so why not?
Because their customer service is fubar, that's why not. For the past two weeks AT&T has not been able to help GSM customers do things like, say, activate new service. Why? They just deployed a new CRM system and it doesn't work. I've been waiting for a week to use my new phone. I'm sure glad they have a 30 day refund policy. |
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